Terms of Service

Last updated: May 17, 2025

Welcome to Mirellia. These Terms of Service govern your access to and use of mirellia.shop, including browsing, purchasing products, creating an account, submitting information, and interacting with our website.

By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree, please do not use our website or purchase products from us.

1. Eligibility

By using our website, you confirm that you are at least the age of majority in your jurisdiction or that you are using the website with the consent and supervision of a parent or legal guardian.

2. Online Store Terms

You may not use our products, website, or services for any unlawful, abusive, fraudulent, or unauthorized purpose. You must not transmit viruses, malware, harmful code, or any content that may damage, disable, or interfere with the website.

3. Product Information

We aim to display product descriptions, images, colors, specifications, pricing, and availability as accurately as possible. However, we do not guarantee that all website content is complete, current, or error-free.

Product colors may appear differently depending on your screen, device, lighting, display settings, or browser. Measurements and specifications may have minor variations.

4. Pricing and Availability

Prices are subject to change without notice. We reserve the right to modify, update, discontinue, or limit the availability of any product at any time.

We may correct pricing errors, product information errors, or availability errors even after an order has been submitted. If an error affects your order, we may contact you, cancel the order, or provide an updated option where appropriate.

5. Orders and Acceptance

Placing an order does not guarantee acceptance of the order. We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to suspected fraud, payment issues, inventory errors, shipping restrictions, inaccurate information, or violation of these Terms.

If we cancel an order that has already been paid, we will issue a refund to the original payment method where applicable.

6. Payment

Payment must be completed using the payment methods available at checkout. By providing payment information, you confirm that you are authorized to use the selected payment method.

Payment processing may be handled by third-party payment providers. We do not store full payment card information on our website.

7. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy. Delivery estimates are not guaranteed unless expressly stated. We are not responsible for delays caused by carriers, customs, incorrect addresses, weather events, service disruptions, or circumstances beyond our reasonable control.

8. Returns and Exchanges

Returns, exchanges, and refunds are governed by our Returns & Exchanges Policy. Please review that policy before requesting a return or exchange.

9. Customer Information

You agree to provide accurate, current, and complete information when placing an order or contacting us. You are responsible for ensuring that your shipping address, billing information, contact details, and order information are correct.

10. Account Responsibility

If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please notify us if you believe your account has been accessed without authorization.

11. Intellectual Property

All website content, including text, images, graphics, logos, product names, page layouts, designs, and other materials, is owned by or licensed to Mirellia unless otherwise stated. You may not copy, reproduce, distribute, modify, or use our content without permission.

12. Third-Party Links and Services

Our website may contain links to third-party websites or use third-party services such as payment processors, shipping providers, analytics tools, or ecommerce platform services. We are not responsible for the content, policies, security, or practices of third-party websites or services.

13. Prohibited Uses

You agree not to use our website or services to:

• Violate any applicable law, regulation, or third-party right;
• Submit false, misleading, or fraudulent information;
• Interfere with website security or functionality;
• Upload or transmit malware, spam, or harmful code;
• Scrape, copy, or harvest website data without authorization;
• Attempt to gain unauthorized access to our systems or customer data;
• Engage in abusive, threatening, defamatory, or harmful conduct.

14. Disclaimer of Warranties

Our website and products are provided on an “as available” and “as is” basis to the fullest extent permitted by applicable law. We do not guarantee that the website will be uninterrupted, secure, error-free, or free from harmful components.

15. Limitation of Liability

To the fullest extent permitted by applicable law, Mirellia and its owners, employees, service providers, and affiliates will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages arising from your use of the website, purchase of products, shipping delays, or inability to access the website.

16. Indemnification

You agree to indemnify and hold harmless Mirellia from any claims, damages, losses, liabilities, costs, or expenses arising from your violation of these Terms, misuse of the website, breach of applicable law, or infringement of third-party rights.

17. Governing Law

These Terms are governed by the laws applicable in Ontario, Canada, without regard to conflict of law rules, unless another law is required to apply by your local consumer protection rules.

18. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of our website after changes are posted means you accept the updated Terms.

19. Contact Us

If you have questions about these Terms of Service, please contact us:

• Email: stephenclay1347@outlook.com
• Website: mirellia.shop
• Address: 10 San Romanoway, North York, ON M3N 2Y2, Canada

These Terms are provided as a general store policy template and should be reviewed for your specific business, products, and legal requirements before publication.